Our services
Computer maintenance
Computers are like cars
And just like cars, they need regularly scheduled maintenance. We recommend that all computers receive an annual maintenance. We usually organise this to coincide with the imminent expiry of your security software so that we can save you the hassle of upgrading it.
We also offer a free service to remind you when maintenance and/or security software renewal is due.
Some of the areas we look at when performing regular maintenance are listed below but you can read a more comprehensive list here.
Security
Not only is it important that your security software is working correctly, that you have a current subscription and that the software is up-to-date, but there are many other programs, such as Adobe Reader that need to be updated to the latest version to stop Trojans potentially infecting your computer.
Temporary files
Many people are aware of a web browsers temporary files and some even know how to erase these, but there are far more temporary files created on your computer on a day-to-day basis. Temporary files generally don’t cause problems by themselves (although many infections are harbored here), but they do take up space on your hard drive and can make your browser’s response time slower.
Cooling
One of the most important maintenance issues is to do with the cooling system. Computers generate a lot of heat in a very small space so, if the cooling system is seriously under stress, the computer may attempt to save itself from literally melting by shutting off without warning. Sometimes you will get warning signs such as the computer running very slowly or random odd behaviour, but in most cases people aren’t aware it is due to overheating. Believe it or not, due to experience, we can usually hear when a computer is overheating.
You can help avoid this issue by keeping a computer’s cooling vents clear of obstructions and vacuuming any dust buildup seen on them. A computer’s cooling intake vent usually includes a dust filter but if this becomes clogged with dust, the cooling system starts sucking in air via the outlet vent. The outlet vent doesn’t usually have a dust filter so this results in the internal components getting covered in dust, eventually leading to overheating. It is NOT recommended that you clean these internal components yourself as some of them are very sensitive to damage from the static electricity generated while vacuuming.
startup apps
So many applications installed these days include a utility that also starts every time your computer starts. Often its purpose is just to make that application start faster, but when every program does it, the end result is that the whole computer runs slowly. Many of these programs are completely unnecessary but trying to sort the important ones from the useless ones is very difficult unless you know what you are doing.
Let us help you today
While we are striving to solve your particular problems, our staff will explain in clear, simple English what the issue is, how we are fixing it, and how you can prevent it in the future. We offer PC and MAC support as well, helping to service and solve a range of IT problems for desktop and laptop systems. If you are in need of our assistance, please contact Geeks to the Rescue via phone or email today!
Best of all, there is NO CALLOUT FEE!