Can’t Open Attachments in OWA
Today, I came across an issue where a client couldn’t open any attachments to emails from within Outlook Web Access (OWA).
OWA was being accessed via Internet Explorer (IE) 9 on a Vista laptop. The server that OWA was connecting to was a Small Business Server 2003.
I could get the attachments to open in Firefox, but the email folders column wouldn’t display correctly… or at least the same way as it does in IE.
In the end, I turned off a security option in IE and the attachments finally opened.
To turn off that option yourself, in IE
- Click on Tools then Internet Options.
- Select the Advanced tab.
- Scroll down until you get to the Security section
- Remove the tick from the “Do not save encrypted pages to disk” option.
Simple as that!