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Virus & spyware removal

Viruses, spyware, Trojans, adware – there are many categories, but they’re all a nuisance!

What is malware?

We use the term “malware” to describe all malicious software. Cybercriminals create hundreds of thousands of new threats every single day. As a result, many people experience infections.

Although some clients feel embarrassed when their computer gets infected, you do not need to worry – you are in very good company. After all, an infection is one of the most common reasons people request our virus removal in Perth.

Common symptoms of infection

  • Fake “Tech Support” warnings lock your screen and demand you call a number.
  • Your web browser (eg, Google Chrome, Microsoft Edge) constantly takes you to strange, unwanted websites.
  • Your default search engine (eg, Google, Bing) changes without your permission.
  • Your computer suddenly runs extremely slowly or freezes frequently.
  • Unknown programs appear or your personal files become locked and inaccessible.
  • Friends receive strange spam messages sent directly from your email account.

The good news

  • Firstly, we can successfully remove most infections right at your home or office.
  • Early detection usually prevents viruses from deleting or damaging your files.
  • Because of this, we rarely need to wipe your computer and reinstall Windows completely.
  • Our advanced tools neutralise threats safely without causing unnecessary data loss.

The bad news

  • Most importantly, modern malware specifically targets and steals your saved passwords and banking details.
  • Installing security software after an infection rarely fixes the problem.
  • This is because brand-new or undetectecd viruses often disable your existing antivirus programs to protect themselves.
  • Consequently, inexperienced users can easily cause permanent data loss by guessing how to fix the system.

Avoiding re-infection

Unfortunately, no security software offers 100% protection against modern threats. Instead, think of antivirus software like a car seatbelt. It reduces your risk of severe injury but it cannot prevent the crash itself. Furthermore, cybercriminals constantly evolve their tactics to bypass security programs.

Because we perform so much virus removal in Perth, we see exactly which programs fail in the real world. Subsequently, we are able to use this firsthand knowledge to recommend the most effective, unbiased security solutions for your specific setup.

Let us help you today

While we are striving to solve your particular problems, our staff will explain in clear, simple English what the issue is, how we are fixing it, and how you can prevent it in the future. We offer PC and MAC support as well, helping to service and solve a range of IT problems for desktop and laptop systems. If you are in need of our assistance, please contact Geeks to the Rescue via phone or email today!

Best of all, there is NO CALLOUT FEE!

Call Nathan: 9313 1844